About this programme
Mandatory foundation training for every Kin52 Holding SAL employee. You will learn what Claude is, how to write effective prompts, how to use Projects, Artifacts, connectors, enterprise search and Research, and how to apply Claude responsibly in Sales, Marketing, IT, HR, Finance, Operations and Management work. Every module reinforces Kin52 expectations for verifying outputs and protecting confidential information.
Syllabus
- 1
Introduction to Claude
Understand what Claude is, what it is good at, where it falls short, and the ground rules for using it responsibly at Kin52.
- What Claude Is and What It Can Do10 min
- Getting Started: The Interface, Models and Files10 min
- Responsible Use at Kin528 min
- 2
Getting Better Results at Work
Learn the habits that turn Claude from a novelty into a dependable colleague: choosing good tasks, providing context, iterating, and checking the output.
- Choosing the Right Tasks and Giving Context9 min
- Iterating and Refining9 min
- Checking Outputs and Handling Sensitive Material9 min
- 3
Effective Prompt Writing
Write prompts that are clear, structured and reusable: the building blocks, examples, formatting techniques and a simple improvement loop.
- The Anatomy of a Good Prompt10 min
- Examples, Structure and Reasoning10 min
- Iterating and Building a Prompt Library9 min
- 4
Claude Projects and Shared Knowledge
Use Projects to give Claude lasting context, share working knowledge with colleagues, and keep that knowledge accurate and safe.
- What Projects Are and How to Set One Up10 min
- Sharing, Governing and Maintaining Project Knowledge9 min
- 5
Claude Artifacts: Documents, Presentations and Reports
Use Artifacts to create, refine and share substantial work products such as reports, one-page summaries, dashboards and slide content.
- Creating and Refining Artifacts10 min
- Presentations, Reports and Sharing Safely10 min
- 6
Connecting Business Tools
Understand connectors and MCP integrations, what they allow Claude to do inside your business tools, and how to use them safely.
- What Connectors and MCP Are10 min
- Using Connectors Safely and Effectively10 min
- 7
Enterprise Search
Use Claude to search across your organization's connected knowledge sources and answer questions with traceable, permission-aware results.
- What Enterprise Search Is and When to Use It9 min
- Searching Well and Checking What You Find9 min
- 8
Deep Research
Use Claude's Research capability for multi-step investigations, and learn how to scope questions, review reports and check the sources.
- What Research Does and When to Use It9 min
- Scoping, Reviewing and Verifying Research Reports10 min
- 9
Sales and Marketing Use Cases
Apply Claude to account research, call preparation, proposals, campaigns and content, while keeping claims accurate and customer data protected.
- Sales: Preparation, Proposals and Follow-Up11 min
- Marketing: Campaigns, Content and Brand Voice11 min
- Customer Data, Claims and Approval in Sales and Marketing8 min
- 10
Department-Specific Business Applications
See practical, responsible uses of Claude in IT, HR, Finance, Operations and Management, and plan how you will apply it in your own role.
- IT and HR Applications11 min
- Finance and Operations Applications10 min
- Management Applications and Your Adoption Plan10 min
Final examination and certificate
25 questions, 40 minutes, pass mark 80%. Passing issues an official Kin52 Holding SAL certificate with a QR verification code.