About this programme
A vendor-neutral foundation in working effectively with AI assistants, using Claude for examples. Learn what to delegate, how to write clear instructions, how to review results critically, how to spot hallucinations, and how to use AI responsibly under Kin52 policy.
Syllabus
- 1
Delegating Work to AI
Decide which tasks to hand to an AI assistant, which to keep, and how to divide work between you and the AI.
- What to delegate and what to keep8 min
- Splitting work between you and AI8 min
- 2
Writing Effective Instructions
Learn to write clear prompts with context, structure and constraints, and to improve them through iteration.
- The anatomy of a good instruction10 min
- Iterating and refining8 min
- Instructions for reliable, checkable outputs8 min
- 3
Reviewing AI-Generated Results
Build a consistent review routine that checks accuracy, completeness, tone and risk before AI output is used.
- A review routine you can repeat8 min
- Verifying, correcting and documenting8 min
- 4
Identifying Hallucinations
Understand why AI produces confident but false content, and learn techniques to detect and reduce it.
- What hallucinations are and why they happen8 min
- Detecting and reducing hallucinations10 min
- 5
Responsible AI Usage
Use AI in line with data protection, fairness, transparency and Kin52 policy, and know who is accountable.
- Data protection and confidentiality8 min
- Fairness, transparency and accountability8 min
- Putting responsible use into practice6 min
Final examination and certificate
15 questions, 25 minutes, pass mark 75%. Passing issues an official Kin52 Holding SAL certificate with a QR verification code.